Cloud Solutions

CRM systems

Call centre

(Hosted Backup – Hosted Exchange – Hosted Virtual Machines – Cloud Hosted Servers – OFFICE 365 – File Sharing)

We provide a range of services around Hosting Cloud Servers, Websites, Emails with POP accounts as well as hosted Exchange Mail and all Office 365 offerings. Our Hosting also makes SharePoint functionality available as well as Antivirus and Cloud Backup. We have tailor made Hosted solutions for SME’s. Our office 365 options cover Home, Business and Enterprise. 

POP, IMAP, Exchange Mail, Office 365 Business, Enterprise, Premium, Exchange plans, One Drive Storage plans.

Software Development and Web Design

We have a team of developers on different platforms, for Servers, Desktops or Mobile devices. We can develop Applications to suit your needs. 

Our web development team, has delivered many web sites ranging from basic web site, e-commerce and other Web Based application specific to individual organization needs.

Cloud/ On Premise Hosted PBX (3cx)

Previously only accessible to those companies with the biggest budgets, Solution Lens IT are delighted to deliver to the SME market call center technology for the price of a license upgrade. Our solutions put you firmly in the driving seat with vital information always available to you. Some of the solutions we offer:

-Cordless/Conference and Desk phones

-We use your existing fibre and network infrastructure, port your numbers

-No more fixed lines.

All your branches are linked via the cloud, different location staff are now just an extension

-No charges for interbranch calls, all on net

-We can setup auto attendants call queues etc.

-Advanced reporting on call stats and data

-Up to 50% savings on your Fixed line spend

-Within 5 years most phone systems will be cloud based, we have a proven system used by more than 1 billion users every day

Network and Connectivity Services

We provide all hardware and services required for your Network, as well as a complete Network Installation and Cabling from end to end (Wired and Wireless). We can also facilitate the Fibre, LTE or other application if Internet access is required. We can offer total Broadband and Fibre solutions for you Voice and Data connectivity.

Software

Server Operating Systems, Small Business Server, VM ware, Red Hat Linux, MS Exchange, SQL Server, Media management Software, Share Point, Windows O/S, office 365, Microsoft Office Home and Business, Microsoft Office Student, MS Exchange, MS Share Point, MS Server, MS SQL, Kaspersky Anti-virus, E-scan Antivirus, Bit Defender Anti-Virus, ESET Antivirus, Sophos, Fortinet, Pastel Accounting Software, Point of Sale Software and other Computer related products on request.

PABX/ Video Conferencing/ CCTV

PABX Solutions to cater for small environment as well as large one, including call centers. High Definition Video Conferencing with software for desktops, laptops and tablets. Complete range of CCTV equipment, cabling, remote surveillance setup. From NDR/DVR to a variety of cameras for Home and Business.

Security (Biometrics Access Control)

Reliability is a key factor when selecting a security system. Human lives and property can only be optimally protected by robust and sophisticated security systems designed for specific applications. This is why we only stock world-renowned brands that comply with stringent adherence and performance.

Servers

We supply Servers from all major brand, including Server Cabinets, switches and are able to provide an end to end solution, on Installation.

IT Support Services

We provide Onsite support by having IT experts on Call coming to your Business or Home to resolve any problems you may have on your environment. If any hardware requires any repairs we will take it of site, repair and return back to site. 

Our Onsite support service team will respond to all calls. Customers do have the option to call on this service when needed (Adhoc Support) or have a support Contract where we will commit to agreed SLA. Agreed SLA can include Loan stock, to keep the customer running whilst the hardware is gone in for Repairs.

IT Consulting Services

We have a team of highly skilled consultants, and are able to recommend and implement the right solution to fit your requirements. We also offer Project management and IT management on contract basis.

IT Consulting Services

We have a team of highly skilled consultants, and are able to recommend and implement the right solution to fit your requirements. We also offer Project management and IT management on contract basis.

Remote Managing and Monitoring

Solution Lens Remote Monitoring and Management enables you to keep track of workstations and servers across platforms and operating systems including Windows, OS X, and multiple distributions of Linux. The tool’s network performance monitoring feature will let you discover, import, and monitor critical network devices such as firewalls, routers, printers, and switches using SNMP. For your mobile device, the tool lets you keep track of smartphones and tablets with mobile device checks and monitoring. As for virtual machine monitoring, you can run checks on all virtual sessions and virtual machines under your control.

We provide solutions
PRODUCT OFFERINGS

CUSTOMER EXPERIENCE SOLUTIONS


- IT Hardware / Software Consumable Sales – Support – Upgrade – Repairs

- Network Services including cabling, LTE, Fibre, Wireless Solutions, VoIP

- Point of Sale Solutions for Retail.

- Outsourcing (With Dedicated full time Onsite engineers or part time)

- Server Support – Desktop Support and Application Support

- Anti-Virus, Internet Security, Websites restrictions Data Recovery Solutions.

- Server Solutions (Exchange, SharePoint, SQL Server)

- Network Hardware (Infrastructure Planning, Deployment and Support).

- Cloud Solutions (Hosted Servers, Hosted Exchange, Backups)

- Hosting Environments (Domain and Email)

- IT Consulting, Project Management and IT Management

- Customized Application Development and Website Design

- On-Line Backup Solutions / Off-Site Backup Solutions

- SLA Contracts customized to client’s needs.

- PABX and Video Conferencing (Cloud PBX)

- 24 / 7 Standby Engineers available for Ad-Hoc and SLA clients

- Computer Related Training

- CCTV and Access Control