We want Customers to regard us more as partners as opposed to service providers due to our one on one customer care which we administer at all levels in our business. Solution Lens IT is built on the assumption that the management of information technology for business is like legal advice, accounting, graphic arts, and other bodies of knowledge, in that it is not inherently a do-it-yourself prospect. Smart business people who aren’t computer hobbyists need to find quality vendors of reliable hardware, software, services, and support. They need to use these quality vendors as they use their other professional service suppliers, as trusted allies. Solution Lens IT seeks to fulfil these needs and become one of the best I.T. Solutions and Service provider in South Africa.
- Differentiate from box-pushing, by offering and delivering one stop service and support that exceeds customer expectation.
- Focus on service and building one to one relationships with our clients.
- The only way we can hope to differentiate ourselves is to define the vision of the company to be an information technology ally to our clients.